FAQ

Can you ship your products worldwide?

Shipment of our products is available worldwide.

What is the expected delivery time for my order?

Against each product, a delivery time estimate is provided. Our goal is to get your order to you as soon as possible.

What are your Payment Options?

Master Card, Razor pay, Apple pay, Visa Debit or Credit CardĀ 

If my payment fails, what should I do?

You can reach us at kolkatasharanya@gmail.com in if your payment failsĀ 

Is there a way to track my order?

We will provide you with regular status updates via email.

Is it possible to alter my measurements after placing my order?

We will send you an email confirming the size and details. If you need a different size, please let us know within 48 hours of placing your order.

Ā 

Ā 

I am a Plus Size, do you have outfits for me?

We have collections for people of all sizes and tastes. We are inclusive.

Ā 

I am having trouble logging in.

Please send us a message on kolkatasharanya@gmail.com one of us will be there to clear your problem. We will generate a resend password request for you.

What if the product package is damaged ?

Please do not accept the parcel and send it back after you click a picture. Send us a message ofĀ Ā kolkatasharanya@gmail.com Ā and we shall pursue the course of action with our courier partners .Ā 

Ā 

What if the outfit is lost during shipment ?

We will refund your money back - 5% for theĀ payment charges after inspection by the courier partners. It might take uptoĀ 1 months (or) you can opt for a store credit as full refund.

Ā